AI agents for small and medium businesses
Every call and chat answered. Every lead qualified before it reaches you.
TorGit builds AI agents for small business lead generation. A voice agent picks up your phone, a chat agent works your website, and both ask the questions you would ask. You get leads with names, needs and a booked time, not a pile of missed calls.
Voice agents · Chat agents · Salesforce Agentforce · n8n and custom Python · MCP
While you were closed
- Calls answered
- 9
- Chats handled
- 14
- Qualified leads
- 6
- Appointments booked
- 4
- Spam and sales calls filtered
- 5
Example of a morning summary
The problem
Most small businesses don't have a lead problem. They have a follow-up problem.
People already call, message and fill in forms. The trouble is what happens next.
The phone rings at the wrong time
You're on a job, with a client, or closed for the night. The caller doesn't leave a voicemail. They ring the next name on Google.
Web enquiries wait
A form lands in an inbox on Friday evening. By Monday the person has already booked someone who replied first.
Every enquiry looks the same
Tyre-kickers and serious buyers arrive in the same inbox, so your team spends the same time on both.
Nothing reaches the CRM
Details live in sticky notes and call logs. Nobody follows up twice because nobody can see who needs it.
What we build
Agents that do the first conversation for you
Each agent is trained on your services, prices, service area and rules. It knows when to book, when to pass a call to a person, and when to politely say no.
Voice agents that answer your phone
A natural-sounding voice answers every call, day or night. It asks your qualifying questions, books the appointment in your calendar and texts the customer a confirmation.
- Answers overflow or after-hours calls
- Transfers hot leads to your mobile
- Call summary and recording in your CRM
Chat agents for your website and socials
Answers questions straight away on your site, Facebook, Instagram or WhatsApp, then collects the details you need to quote or book.
- Replies in seconds, any hour
- Captures name, phone and the actual need
- Hands off to a person when it should
Salesforce Agentforce agents
If you run on Salesforce, we build Agentforce agents that qualify leads, answer customers and update records inside the system you already use.
- Works on your real Salesforce data
- Lead scoring and routing
- Guardrails set and tested before launch
Follow-up that actually happens
Automated texts and emails that chase quotes, remind people of appointments and wake up old leads, written in your tone of voice.
- Quote and no-show follow-ups
- Review requests after the job
- Old lead reactivation
How we build
The right tool for the job, not the one we happen to sell
Some businesses need a simple workflow live this month. Others need a custom agent that talks to five systems. We pick the build that fits your budget and how much you expect to grow.
AI builders: n8n, Make, Zapier
Fast to build and easy to change. Good when the job is clear: answer, qualify, book, update the CRM. We often self-host n8n so your data stays with you.
Live in days to weeks
Custom agents in Python
When you need more control, we write the agent in Python and pick the language model that suits the task and the budget: Claude, GPT, Gemini or an open model you host yourself.
Any LLM, your choice
MCP connections to your systems
We build MCP servers that let agents read and update your real data: calendar slots, stock levels, job status, customer history. The agent stops guessing and starts quoting from facts.
Model Context Protocol
Industries
Built around how your industry actually gets leads
A roofer's storm-season phone and a dental clinic's Monday morning are different problems. Pick yours to see what the agent would do.
Roofing
Answer every storm call, sort repairs from replacements, and book inspections while your crews are on the roof.
Pet services
Booking and enquiry agents for groomers, boarding kennels, daycares, trainers and vets.
Real estate
Respond to portal and website leads in seconds, find out who's actually ready to buy or sell, and book viewings.
Home services
HVAC, plumbing, electrical, solar and pest control. Answer, triage and dispatch without hiring another CSR.
Clinics and med spas
Dental, med spa, physio and chiropractic. Book new patients and answer the phone when the front desk can't.
Legal and finance
Client intake for law firms, insurance agencies and mortgage brokers. Qualify the case before a person spends an hour on it.
Auto and hospitality
Dealerships, auto repair shops, restaurants and hotels. Book test drives, service visits, tables and rooms around the clock.
Warehouse and 3PL
3PLs and warehouses. Qualify new client enquiries, quote faster, and answer 'where is my order' straight from your WMS.
E-commerce
Online stores. Answer product questions before people leave, capture wholesale leads, and handle order-status chats.
Salesforce and integrations
Already on Salesforce? We work inside it.
We implement and fix the Salesforce clouds small and mid-size businesses use most: Sales, Service, Marketing, Data, Experience, Field Service and Revenue Cloud. Then we add Agentforce, clean data with Informatica, and connect your systems to AI with MCP.
Salesforce Agentforce
Agentforce agents that qualify leads, answer customers and update records inside the Salesforce org you already have.
Sales Cloud
Lead management, pipeline and forecasting set up the way your team actually sells. Starter, Pro Suite or Enterprise.
Service Cloud
Cases, phone, chat and email in one console, with AI agents answering the routine questions first.
Marketing Cloud
Marketing Cloud Engagement and Account Engagement (Pardot): nurture, scoring and handing sales the leads that are ready.
Data Cloud
Unify customer data from every system into one profile that powers segments, personalization and Agentforce.
Experience Cloud
Customer portals, partner portals and help centers built on your Salesforce data, with AI agents built in.
Field Service
Scheduling, dispatch and a mobile app for technicians, joined up with the leads and jobs your agents book.
Revenue Cloud and CPQ
Accurate quotes in minutes: product rules, pricing, approvals and contracts, from the first quote to renewal.
Salesforce Informatica
Clean, connected customer data in Salesforce. Fewer duplicates, better lead scoring, and AI agents you can trust.
MCP integrations
Custom MCP servers that connect AI agents to your CRM, bookings, stock and orders, safely and with a full audit trail.
How it works
From first call to a working agent
Listen
We look at where your leads come from, what you ask every new customer, and where they slip away today. You get a written plan and a fixed price.
Build
We build the agent, connect it to your calendar and CRM, and test it with real scenarios from your business, including the awkward ones.
Launch and tune
We go live on part of your traffic first, read the transcripts with you, and adjust. You can see every conversation the agent has.
FAQ
Questions we get asked a lot
Will my customers know they're talking to AI?
We recommend the agent says so at the start of the call or chat. Most people don't mind as long as they get a quick, useful answer. The voice is natural and it doesn't read from a script, so it won't feel like an old phone menu.
How much does an AI agent cost for a small business?
It depends on how many calls and chats you get and which systems we connect to. Most projects are a one-off setup fee plus a monthly running cost that covers phone minutes, model usage and support. We give you a fixed quote after the first call.
What happens when the agent can't answer something?
You decide. It can take a message, book a callback, or transfer the call to you or your team. It's set up to hand over rather than guess.
Do I need Salesforce to work with you?
No. We connect agents to the tools you already use, such as HubSpot, GoHighLevel, Jobber, ServiceTitan, Google Calendar or a spreadsheet. Salesforce clients can also use Agentforce.
Where does my customer data go?
Into your systems. We can self-host the workflow tools, keep call recordings in your own storage, and choose model providers that don't train on your data. We'll walk you through exactly where everything lives before launch.
How long until it's live?
A focused voice or chat agent on n8n is usually live in two to four weeks. Custom Python agents and Salesforce projects take longer, and we'll tell you how long up front.
From the blog
Read before you build
Talk to us
Tell us where your leads slip through.
Send a few details and we'll come back with a plain-English plan: which agent fits, what it connects to, and what it costs. Or grab a time on the calendar.
Book a 30-minute callPrefer email? info@torgit.com